Requirements
• Bachelor's degree in Business Administration, Communications, Sociology, or related field preferred
• 3+ years of relevant work experience with proven experience in administrative support roles, preferably in a social department or related environment
• Strong organizational and interpersonal skills and attention to detail, with the ability to prioritize tasks and manage multiple workloads simultaneously
• Excellent written and verbal communication skills, ability to develop and maintain cooperative working relationships with stakeholders involved in project operations
• Ability to work independently with minimal supervision and as part of a collaborative team
• Flexibility and adaptability to changing priorities and deadlines in a fast-paced environment
• Knowledge of social issues and familiarity with social programs and initiatives is desirable but not required
• Ability to analyze data and verbal and written communication with ability to write reports
• Good reporting skills, data management skills, comfortable using digital tools and databases, including Microsoft Office suite and project management tools
• Fluent English language skills required
Administrative Support:
• Provide administrative assistance to the social department, including scheduling meetings, managing calendars, and handling correspondence
• Communicate scheduled appointments, book meeting rooms, take minutes and manage staff calendars
• Maintain organized filing systems and databases, ensuring accurate and up-to-date records of departmental activities and resources
Social Activity Coordination:
• Assist in coordinating and tracking various activities and initiatives led by the social department, ensuring timely completion and adherence to deadlines
• Collaborate with team members to allocate resources, track project social milestones, and monitor progress against goals
Communication Facilitation:
• Serve as a primary point of contact for internal and external inquiries related to the social department, responding promptly and professionally to requests for information and assistance
• Assist in drafting written communications, including memos, and correspondence on behalf of the social department.
• Collect, organize, and store information using computers and filing systems
Logistical and Event Coordination and Support:
• Assist in planning and coordinating departmental events, workshops, and conferences, including venue booking, logistics coordination, and participant communication
• Provide on-site support during events, ensuring smooth execution and addressing any logistical or operational issues as they arise
• Co-ordinate with the transport department for logistical support
Budget Management:
• Ensure office is stocked with necessary supplies and all equipment is working and properly maintained
• Collaborate with finance and procurement teams to ensure compliance with budgetary guidelines and procurement procedures
• Perform any other duties assigned by Social Lead and Social Manager